Service Fees

Payment types accepted for service include Cash, Check or Credit Card.

All clients will be required to create a monthly “Retainer” when services begin.  This retainer will allow for services to begin seamlessly, and visits will be deducted from it after each service day.  At the end of each week, you will receive an itemized invoice via email allowing you to see how many hours have been used that week, and how much is left in the retainer.

The retainer amount will be determined at the New Client Meet and Greet and will be set up based on how many hours per week are being requested.

Any amount left in the retainer that month can be rolled over to the next month’s retainer.  If extra visits need to be added in a month that will in turn exceed the retainer’s amount, an invoice will be sent at the end of the month for the remaining hours owed plus the following month’s retainer. 

If you would like to leave a credit card on file, you may do safely and can email or text me at any time to replenish the retainer for you.  If you prefer to pay via cash or check, I will ask that once the end of the month statement is received, payment be left at the next scheduled service date.

Whenever you feel the need to stop services, an itemized invoice will be sent to you totaling out services up to that point and any money that is left in the retainer will be returned to you via check or refunded to a credit card. If money is owed, it will be asked that payment be sent asap, not exceeding a 15-day grace period from the time invoice is sent.

48-hours is requested if you know you need to cancel an upcoming visit. If you cancel outside of that 48-hour window, there will be no charge for that visit. 

If the cancellation falls within the 48-hour window, fees for that service will be deducted from the retainer. The 48-hour window will allow me to open my schedule to someone else who may be in need of service. 

If I show up to a scheduled visit but that visit is no longer needed or someone is not home, there will be a full charge for that scheduled service. 

Yes, I have full insurance and bonding coverage. 

If you find yourself called to my services but are located outside of my current service area, please feel free to send me a message. 

If my schedule allows, there is always the possibility that I am able to accommodate towns outside of my current service area. There will be an added fee for travel and this will be relayed to you when we connect. 

Not at all. You may find yourself or your loved one only needing care with grocery shopping, or perhaps you may be interested in hiring me for respite care for your loved one while you take some much-needed time for self-care. 

When we sit down at our New Client Get Together, we can discuss what your needs are and create a completely customized service schedule for you or your loved one. You do not need to sign on for all of my services to begin. 

As time passes, if you find you or your loved one are needing more, or perhaps less care, we can update our service plan to reflect current needs. 

Because my service rate is standard across the board, we can easily add or remove at any time without hassle. 

At the end of each visit period, a small note will be left in a notebook there at the home. 

A detailed email will then be drafted up and sent to you, the Primary Caregiver, recounting what was done that day in terms of requested care/tasks as well as updates on any emotional, physical, or mental changes that have been noted. The length of this email will vary based on services requested, time spent, and the uniqueness of the individual. 

I kindly ask that you read each one. If you have any questions, concerns, requests that are important or pressing, please always feel free to email me back or call me at anytime. 

If you are hiring me for yourself and do not wish to have an email sent after each visit, you may opt-out.